CEC Staff
Customer Service
From becoming a member to assisting with your membership, groups, event registrations, and book orders, we’re here to help.
Contact List
Not sure who to contact? Check out a directory of department email addresses and staff directory below.
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Available during regular business hours.
Staff Contact List
| Executive Office | |
|---|---|
| Chad Rummel, M.Ed, CAE Chief Executive Officer (703) 264-9404 [email protected] |
| Laurie VanderPloeg Associate Executive Director, Professional Affairs (703) 264-9421 [email protected] |
| Craig Evans, CMA Chief Financial Officer (703) 264-9416 [email protected] |
| Gennith Johnson, MCD, CCC-SLP, CAE Chief Engagement Officer (703) 264-9433 [email protected] |
| Claire Jagla, CFRE Director, Development (703) 264-9434 [email protected] |
| Engagement | |
|---|---|
| Stephen Alleyne Senior Manager, Membership Operations (703) 264-9482 [email protected] |
| Cookie Cottrell, CAE Representative, Member Services (703) 264-9453 [email protected] |
| Christina Fligner Coordinator, Student Engagement [email protected] |
| Starleetah Gaddis-Parker Representative, Member Services (703) 264-9410 [email protected] |
| Brannan Meyers, CAE Director, Component Services (Divisions, Units, Chapters) (703) 264-9413 [email protected] |
| Anna Perez Representative, Member Services (703) 264-9439 [email protected] |
| Tory Steptoe Manager, Group Sales and Member Services (703) 264-9459 [email protected] |
| Will Webber, CAE, CVA Senior Manager, Component Services (Divisions, Units, Chapters) (703) 264-9424 [email protected] |
| Operations | |
|---|---|
| Tommy Bui Coordinator, Operations (703) 264-9439 [email protected] |
| Jake Minor, MPA Director, Operations and Governance (703) 264-9444 [email protected] |
| Bryan Reynolds Manager, Information Technology (703) 264-9480 [email protected] |
| Professional Affairs | |
|---|---|
| Joanne Anderson Coordinator, Professional Affairs (703) 264-9408 [email protected] |
| Carol Arthur Coordinator, Standards and Accreditation [email protected] |
| Marvana Bennett, M.Ed. Director for Professional Solutions (703) 264-9423 [email protected] |
| Renee Glasby Administrative Manager, Convention (703) 264-9422 [email protected] |
| Kelsey McClure Senior Manager, Online Learning (703) 264-9448 [email protected] |
| Amy C. Stevens, PhD. Senior Director, Professional Development and Standards (703) 264-9406 [email protected] |
| Kuna Tavalin Senior Advisor, Policy and Advocacy (202) 669-2669 [email protected] |
| Melissa Trout Senior Manager, Meetings (703) 264-9430 [email protected] |
| Public Affairs | |
|---|---|
| Jordanne Blackmon MarCom Specialist (703) 264-9474 [email protected] |
| Nick Cafferky Manager, Email Marketing (703) 264-9449 [email protected] |
| Annie Drinkard Director, Communications and Publications (703) 264-9455 [email protected] |
| Lara Fahey Manager, Digital Content (703) 264-9412 [email protected] |
| Max Hennessy Manager, Strategic Partnerships (703) 264-9435 [email protected] |
| Hannah Hickman Manager, Marketing [email protected] |
| Emily Kranking Intern, Digital Content [email protected] |
| Mason Shelby Director, Digital Content [email protected] |
| Sharyn Weiss Director, Strategic Partnerships (703) 264-9405 [email protected] |
Last Updated:
27 April, 2026